Terms and Conditions
Making a Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa and Mastercard Debit/Credit cards, Bank Transfer and Cash Purchases in person.
Payment
We accept Debit cards, Visa and Mastercard aswell as cash purchases. All orders have to be paid for with cleared funds before they can be dispatched.
We reserve the right to make adjustments to the price to take into account of any increase in our suppliers prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order.
Credit Card Security
All credit card numbers are processed via a secure server they are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee that the goods shall at the date of delivery to you be free from defects in workmanship and materials. All goods are guaranteed for a minimum of 12 months and in some cases the guarantees are extended up to a lifetime which will be shown in the product descriptions. Please contact us if you are not entirely satisfied with your order.
All guarantees are limited to product replacement or refund of monies paid limited to total cost of product purchase price only.
OneSteel will offer technical advice on any of its products but the final decision of product suitability is the responsibility of the client and the installer.
Should you need more information on a product regarding its guarantee please do not hesitate to contact us.
Privacy Policy
Livinghouse Ltd (Trading as OneSteel) do not disclose buyers’ information to third parties other than when required as part of the process of fulfilling the order. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option.
Data collected by this site is used to
a) Take and fulfil customers orders.
b) Administer and enhance the site and service.
c) Only disclose information to third parties for goods delivery purposes.
Other Terms
We will not be liable in contract, tort, or for pre-contract or other representations (other than fraudulent misrepresentations) or otherwise for:
1) Any economic losses ( including without limitation loss of revenues, profits, contracts, business or anticipated savings ); or
2) Any loss of goodwill or reputation; or
3)Any special or indirect losses; suffered or incurred by any party arising out of or in connection with any use of the website. Nothing in the conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants or employees.
4) Any advice or recommendation given by us or our employees or agents to you or your employees or agents as to storage, application or use of the goods which is not confirmed in writing by us is followed or acted upon entirely at your own risk, and accordingly we shall not be liable for any such advice or recommendation which is not confirmed.
We cannot guarantee that the appearance/ and or colours of goods shown on this site exactly reproduces the appearance and or colours of the goods themselves, this can vary according to the resolution and type of computer screen viewed from. All sizes quoted are approximates.
No refunds will be considered if already installed unless proven to be faulty.
We cannot be held responsible for genuine pricing errors if an item has mistakenly priced too low you will be informed of the new price and given the opportunity to cancel.
The conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
Statutory rights; Where you are a consumer as defined by the Consumer Contracts Regulations 2014 your statutory rights are not affected by the conditions. Business to Business sales are not covered by the Consumer Contracts Regulations 2014.
